FSCS in-default register

Alpha Insurance A/S

Declared in default8 May 2018FRN 431621

What this means for you

Because Alpha Insurance A/S has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Alpha Insurance A/S, a Danish-registered firm authorised under the FRN 431621, provided general insurance and insurance contracts to UK customers. The Financial Services Compensation Scheme declared the firm in default on 8 May 2018. Eligible policyholders may be entitled to compensation of up to 90 per cent of their claim with no upper limit, in accordance with FSCS protection rules for insurance intermediaries.

Products this firm wrote

General insuranceContracts of insurance

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.