Cherwell Finance
What this means for you
Because Cherwell Finance has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Cherwell Finance, regulated under FRN 313211, was declared in default by the Financial Services Compensation Scheme on 3 April 2019. The firm's product type data is not available in the records provided, making it impossible to specify which financial services it offered. Former customers may be eligible for FSCS compensation, though the applicable limits—£85,000 for investments, mortgages, or deposits, or 90% without cap for insurance—depend on the nature of products held with the firm at the time of default.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.