FSCS in-default register

Citri Ltd

Declared in default27 May 2016FRN 464559

What this means for you

Because Citri Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Citri Ltd (FRN 464559) has been declared in default by the Financial Services Compensation Scheme as of 27 May 2016. The firm's authorised product types were not recorded in available regulatory data, preventing specification of the financial services it offered. Eligible customers may claim compensation under FSCS protection rules, though the amount depends on the product category involved.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.
Citri Ltd — in default · FSCS compensation pathway · My AI Insurance