FSCS in-default register

DFD Mortgages Ltd

Declared in default5 June 2019FRN 458946

What this means for you

Because DFD Mortgages Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

DFD Mortgages Ltd (FRN 458946), a UK-regulated mortgage lender, was declared in default by the Financial Services Compensation Scheme on 5 June 2019. The firm had provided mortgage products to customers. Former customers of DFD Mortgages Ltd may be eligible for FSCS compensation of up to £85,000 in relation to mortgage-related claims.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.