FSCS in-default register

Direct Market Touch Ltd

Declared in default26 November 2020FRN 490521

What this means for you

Because Direct Market Touch Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Direct Market Touch Ltd (FRN 490521) was a UK regulated financial services firm that provided investment advice and collective investment products. The Financial Services Compensation Scheme declared the firm in default on 26 November 2020. Former customers with eligible investment claims may be entitled to compensation of up to £85,000 per person under the FSCS's investment protection limit.

Products this firm wrote

Investment adviceUnregulated Collective Investment Schemes (UCIS)

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.