F M L Insurance Services Ltd, trading as Entertainment Insurance Services
What this means for you
Because F M L Insurance Services Ltd, trading as Entertainment Insurance Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
F M L Insurance Services Ltd, which operated under the trading name Entertainment Insurance Services (FRN 309970), provided general insurance and contracts of insurance to customers. The Financial Services Compensation Scheme declared the firm in default on 15 November 2023. Former customers of the firm may be entitled to compensation of up to 90 per cent of their claim with no upper limit under FSCS protection rules for insurance products.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.