I Brandon t/a Frank Richards & Company
What this means for you
Because I Brandon t/a Frank Richards & Company has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
I Brandon, trading under the name Frank Richards & Company (FRN 118216), has been declared in default by the Financial Services Compensation Scheme as of 23 October 2007. The firm's product types are not specified in available records, limiting clarity on which financial services it provided to customers. Former customers may be entitled to FSCS compensation, though the applicable limits—£85,000 for investments, mortgages, and deposits, or 90 per cent without cap for insurance—depend on the specific products held.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.