FSCS in-default register

Douglas Telfer formerly trading as Mitchell Telfer Insurance Bureau

Declared in default25 April 2003FRN 125527

What this means for you

Because Douglas Telfer formerly trading as Mitchell Telfer Insurance Bureau has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Douglas Telfer, formerly trading as Mitchell Telfer Insurance Bureau (FRN 125527), was declared in default by the Financial Services Compensation Scheme on 25 April 2003. The firm's product types are not specified in available records. Former customers may be entitled to FSCS compensation of up to 90% of eligible claims with no upper limit, consistent with insurance product protection.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.