FSCS in-default register

Arena Financial Services

Declared in default9 February 2000FRN 135996

What this means for you

Because Arena Financial Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Arena Financial Services (FRN 135996) was declared in default by the Financial Services Compensation Scheme on 9 February 2000. The firm's specific product offerings cannot be determined from available data. Eligible customers may be entitled to FSCS compensation, subject to scheme limits that vary by product type: £85,000 for investments, mortgages, or deposits, and 90 per cent of losses for insurance claims without an upper limit.

Products this firm wrote

--

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.