FSCS in-default register

Quay Financial Services Limited

Declared in default2 July 1999FRN 136007

What this means for you

Because Quay Financial Services Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Quay Financial Services Limited (FRN 136007) was declared in default by the Financial Services Compensation Scheme on 2 July 1999. The firm's specific product offerings are not recorded in available documentation. Former customers of the firm may be eligible for FSCS compensation, though entitlement amounts depend on the type of financial product involved.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.