FSCS in-default register

Derby United Credit Union Limited

Declared in default13 April 2015FRN 213317

What this means for you

Because Derby United Credit Union Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Derby United Credit Union Limited, which operated under FRN 213317, was declared in default by the FSCS on 13 April 2015. The firm's product types were not specified in available records. Former customers may be entitled to FSCS compensation, though the specific limits depend on the financial products held, with standard protections of £85,000 for deposits and investments, and 90% of claims for insurance products with no upper limit.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.