FSCS in-default register

21st Direct Limited

Declared in default11 June 2010FRN 310952

What this means for you

Because 21st Direct Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

21st Direct Limited (FRN 310952) was declared in default by the Financial Services Compensation Scheme on 11 June 2010. The firm's specific product offerings cannot be determined from available records. Eligible customers may be entitled to compensation up to the applicable FSCS limits depending on the type of financial product involved.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.