FSCS in-default register

M S Vehicle Management Limited t/a DC Cook Direct

Declared in default13 July 2011FRN 312255

What this means for you

Because M S Vehicle Management Limited t/a DC Cook Direct has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

M S Vehicle Management Limited, trading as DC Cook Direct (FRN 312255), a UK regulated financial-services firm, was declared in default by the FSCS on 13 July 2011. The firm's specific product offerings cannot be determined from available records. Eligible customers may claim FSCS compensation, though the applicable limit depends on the product type involved in their claim.

Products this firm wrote

--

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.