Blue Harbour Financial Limited (formerly R M Edwards Insurance & Mortgage Services Limited)
What this means for you
Because Blue Harbour Financial Limited (formerly R M Edwards Insurance & Mortgage Services Limited) has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Blue Harbour Financial Limited, formerly known as R M Edwards Insurance & Mortgage Services Limited (FRN 401510), was declared in default by the FSCS on 13 May 2011. The firm had offered financial services across multiple product categories including insurance and mortgage arrangements. Eligible customers holding protected products may claim compensation up to the FSCS limits applicable to their product type: £85,000 for mortgages, £85,000 for insurance claims, or 90% of losses for certain insurance products without a maximum cap.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.