Helmlake Financial Services Limited
What this means for you
Because Helmlake Financial Services Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Helmlake Financial Services Limited, FRN 419484, was declared in default by the Financial Services Compensation Scheme on 27 January 2014. The firm's specific product offerings cannot be determined from available records, limiting identification of the applicable compensation frameworks. Former customers may be entitled to FSCS protection depending on the products they held, with standard limits of £85,000 for deposits and investments, or 90 per cent of losses for insurance products.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.