Larksway Investments Ltd, trading as City Professionals, Larksway Insurance, Crossbrook
What this means for you
Because Larksway Investments Ltd, trading as City Professionals, Larksway Insurance, Crossbrook has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Larksway Investments Ltd, which operated under the trading names City Professionals, Larksway Insurance, and Crossbrook (FRN 516619), was declared in default by the Financial Services Compensation Scheme on 17 May 2019. The firm's specific product offerings cannot be determined from available data. Eligible customers may be entitled to FSCS compensation subject to the relevant limits for the products held, up to £85,000 for investments, mortgages, or deposits, or 90 per cent of losses for insurance products.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.