Pensionology.UK Ltd formerly Broker-Support Ltd
Declared in default9 April 2019FRN 315328
What this means for you
Because Pensionology.UK Ltd formerly Broker-Support Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Pensionology.UK Ltd, formerly known as Broker-Support Ltd (FRN 315328), was declared in default by the Financial Services Compensation Scheme on 9 April 2019. The firm's regulatory product category data is not specified in available records. Eligible customers may claim compensation under FSCS protections, subject to applicable limits based on the financial products they held with the firm.
Products this firm wrote
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How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.