FSCS in-default register

Wigan Financial Services

Declared in default25 September 2020FRN 116098

What this means for you

Because Wigan Financial Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Wigan Financial Services, authorised under FRN 116098, was a UK-regulated financial services firm that offered home finance products including mortgages and related services. The Financial Services Compensation Scheme declared the firm in default on 25 September 2020. Former customers holding eligible mortgage claims are entitled to compensation of up to £85,000 per person under FSCS protection rules.

Products this firm wrote

Home Finance

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.