Pensions Ombudsman determination

Principal Civil Service Pension Scheme Northern Ireland · CAS-29260-N4N8

Complaint not upheld2020
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Verbatim text of this Pensions Ombudsman determination. Sourced directly from the Pensions Ombudsman published register. The Pensions Ombudsman is a statutory tribunal — its determinations are public record. Not an AI summary, not a paraphrase.

Full determination

CAS-29260-N4N8

Ombudsman’s Determination Applicant Mr N

Scheme Principal Civil Service Pension Scheme (Northern Ireland) (the Scheme)

Respondent Civil Service Pensions (CSP)

Outcome

Complaint summary

Background information, including submissions from the parties

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Adjudicator’s Opinion

Commented [CL1]: I’m suggesting this is deleted to avoid repetition.

Mr N did not accept the Adjudicator’s Opinion and the complaint was passed to me to consider. Mr N provided his further comments which do not change the outcome.

Mr N has argued that:-

His complaint had not been fully addressed in the Opinion.

He chose to take his pension in 2018, so he used the VET payment to cover his income from 2016 and undertook short term work. So, he gained nothing financially by taking the VET, apart from reducing his work-related stress.

He also undertook short term work after he had taken his pension and when he found out he was not entitled to the WP contribution refund.

3 CAS-29260-N4N8 He had lost out financially because he did not receive the WP contribution and he had therefore suffered a financial loss of £10,473.75.

I agree with the Adjudicator’s Opinion and I will therefore only respond to the main points made by Mr N for completeness.

Ombudsman’s decision

Commented [CL2]: You might want to make the point that the provision of incorrect information does not, in and of itself, create an entitlement to the misquoted benefit. Mr N is only entitled to the benefits provided for under the Scheme Rules. This is included in the Ombudsman’s approach section in the opinion template which is not in the det template, but is still a valid point.

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I do not uphold the complaint.

Anthony Arter

Pensions Ombudsman 11 May 2020

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